Vision, Mission & Values
The CED holds fast the following, Mission, vision and Value statements.
Vision Statement
The Customs and Excise Department envisages a dedicated, skilled, professionally trained and equipped staff that takes pride in their work and are fully committed to the mission of the department.
Customs and Excise strives to build effective partnerships with our clients and stakeholders; we are committed to excellent service and to improve literacy in Customs and Customs related matters.
Mission Statement
We serve our customers professionally, efficiently and with integrity, enforcing impartially the laws under which the department is empowered to act, while we collect the revenue, protect our borders and facilitate legitimate international trade and travel.
Values Statement
In achieving the Customs and Excise vision and mission, the Department is guided by principles of professionalism and integrity - that officers act with dedication, skill, and honesty; fairness and transparency - that all clients are treated with consideration and openness with full explanations to assist in understanding their obligations; respect - being sensitive and responsive to the rights of others; cooperation - the foundation for meeting the challenges of the future and building partnerships aimed at realizing common goals; and, consistency - interpreting the procedures and process in the same manner regardless of the individual, industry, or situation.
