Customs & Excise Goes Live with ASYCUDA World 4.4.0: A New Era of Paperless Trade
Customs News Press release
Published 08 Jun, 2026
The Customs & Excise Department (CED) of Saint Vincent and the Grenadines has officially launched ASYCUDA World 4.4.0. With this major upgrade, Commercial Entries and Entries for Home Use will now be processed on a paperless basis, replacing manual, document-heavy procedures with a modern, secure, and digital system for managing customs declarations.
This launch delivers on the Department’s commitment to providing faster, smarter, and more efficient customs services. Declarations, supporting documents, and approvals for Commercial and Entries for Home Use are now handled electronically. This transition significantly reduces processing times, improves data accuracy, and increases transparency throughout the cargo clearance process.
What This Means for the Trading Community
Electronic Processing
Declarations and supporting documents are submitted, reviewed, and approved online, eliminating the need for physical paperwork.
Secure ePayments
Duties and taxes can be paid electronically via GovPay through the official online payment platform (customsportal.gov.vc), reducing in-person cash office transactions.
Faster Clearance Times
Streamlined digital workflows drastically reduce turnaround times for both imports and exports.
Enhanced Transparency
Traders can track the real-time status of their declarations and seamlessly access historical records.
Anytime, Anywhere Access
Authorized users can securely log in and interact with the system from any internet-connected device.
A Message from the Comptroller of Customs
“The go-live of ASYCUDA World 4.4.0 represents a major milestone for the Customs & Excise Department and for trade facilitation in Saint Vincent and the Grenadines. By moving to a paperless system for Commercial and Entries for Home Use, we are delivering a more efficient, transparent, and modern service to the trading community, while simultaneously strengthening compliance and revenue administration. I sincerely thank our staff, our project partners, and the trading public for their cooperation and support as we enter this new digital era.”
Mr. Selwyn Da Silva
Comptroller of Customs
Support During the Transition
To ensure a smooth transition, the CED has established a dedicated ASYCUDA Help Desk on the ground floor of the Customs headquarters in Kingstown. Importers, exporters, brokers, and customs agents requiring technical assistance can reach the support team from 8 to 19 June 2026, between 8:30 a.m. and 3:30 p.m., via the following channels:
- Phone: 784-457-2421 | 784-457-2711 | 784-456-1111 (Ext. 6270)
- Email: asycuda@customs.gov.vc
- User Guides: Draft user guides and digital resources are available for download on the official CED website at customs.gov.vc.
About the Project
The ASYCUDA World 4.4 upgrade was delivered in partnership with the Caribbean Digital Transformation Project, with strategic technical support from VSWIFT (Vincy Single Window for Trade) and ASYCUDA—the Automated System for Customs Data developed by the United Nations Conference on Trade and Development (UNCTAD).
Project Partners & Stakeholders
Media Contact
Customs & Excise Department
Kingstown, Saint Vincent and the Grenadines
Email: asycuda@customs.gov.vc
Website: customs.gov.vc
